STUDIO POLICIES

Youth Enrollment

TUITION POLICIES

Our tuition is based on an average number of open days per month. Some months are longer than others due to the calendar and holiday closures. We charge the same dollar amount per month regardless of the exact number of days we are open. Throughout the year, the amount of classes received will balance out.

FIRST-TIME TRIAL CLASS (YOUTH STUDENTS ONLY)
Is it your first time ever at Elements Dance Space? Take advantage of our FIRST-time FREE trial class offer. Your free class must be taken within a week of creating your Jackrabbit account. Any additional trial classes taken within your first week at EDS after the initial free class are $20 each. You must sign up online ahead of time through HERE.  New youth students only.

REGISTRATION FEE
There is an annual registration fee of $25 for all students. This fee is collected at the time of enrollment and annually in September at the start of the Fall Session. Each additional sibling receives a discounted rate of $15. The fee is charged automatically to your saved method of payment if you are enrolled in class. No registration fee for the summer.

AUTOPAY
Enrollment is done online. Customers will login to create their own account and will be required to provide credit card or checking account information to keep on file for your selected payment plan (full session or monthly). Tuition, as well as any outstanding balance will be withdrawn from your card on file on the first day of each month for the proceeding month. (For example: Tuition for August will be due on August 1st.)

We accept cash or check prior to the 25th of the month. If we do not receive a payment before tuition is due, your card on file will be charged through our automatic system. Any declined cards or returned checks will be charged a $25.00 fee.

If you enroll in the middle of the month, we will prorate your tuition for that month.

Any cancellations made after payment has been processed will result in a $35 fee.

LATE FEE
Tuition payments will be given a 10 day grace period. If a payment is not made within 10 days of its due date a $20 late fee will be charged to your account.

RETURNED CHECK FEE
There will be a $25 fee charged for any returned checks.

PAYMENT OPTIONS
Credit cards are welcome: Visa, MasterCard, Discover and American Ex

We do not accept Apple Pay

EDS does not issue any refunds. All sales are final. Please do not ask to be the exception. 

CONTRACT CANCELLATIONS
Please see the “Drop Classes” section below. This policy applies to youth and adult classes.

Class Make Up Policy - Youth Classes

You may make up missed classes, however they must be used within 30 days from the day of your missed class. It must also be made up within the same session. All makeup classes must be within your age range and the same level (or below).  If you are having trouble finding an acceptable class to attend as your make up, please feel free to ask an Elements staff member to assist you.  We do not refund or adjust tuition for any missed classes. You may take make up classes prior to the day you will be missing. Please contact the Front Desk for assistance. 

HOLIDAYS:

We do not offer Make Up Classes for Holiday closures. Our tuition is based off of a 4 week month. Tuition remains the same regardless if the month is 3 weeks or 5 weeks. We have ensured our Fall Session evens out to 4 weeks per month.

Class Placement & Levels

Class leveling is at the discretion of the instructor and dependent on the dancers past training.  Each student is unique and will advance at their own pace; therefore class placement will be based on each dancer’s specific needs.  Students are constantly being assessed during their classes and instructors will approach parents if dancers need to be placed in a different level. 

Class Requirements

All of our classes offer respect and discipline for the art of dance. You must abide by the dress code. If you enter a  class late you should stand at the door until you are invited to attend the class. Depending on your level you must attend the amount of classes required for your level.

Private Lesson Requirements

Private lessons are available to anyone, current students or new clients.  They can be booked for an individual or for a group.  Scheduling is dependent on studio and instructor availability, and set up directly with instructors. All lessons require 24 hour cancellation notice. Any cancellations made within 24 hours of scheduled lesson will still be charged the full rate. Please fill out an inquiry form or contact the front desk for more information.

Drop Classes

If you wish to drop a class from your schedule (or all classes completely), you must complete the ONLINE DROP FORM to request to drop from your class(es). Your request must be submitted 10 business days PRIOR to the next billing date.  Your enrollment continues until this form is completed.  There are no refunds given.

Late Cancel - Adult Classes 

If you need to cancel or reschedule your class, we require a 6 hour notice in order to notify your Instructor so that your reservation may be given to another student on the wait list. Cancellations made after the 6 hour time frame from your start class time will be forfeited with no refunds or credits.  To fully cancel your monthly autopay contract, you must follow the above steps and see the front desk to complete a drop form.  

STUDIO ETIQUETTE

Attendance

Attendance is taken in each class. Consistency is key to building strong technique and successful dancers.  If you are not able to attend class, please call the front desk to inform your Instructor.  When dancers commit to taking a class, they are not only committing to being there for themselves, but they are also committing to the other dancers there, especially when we begin working on choreography for the annual Revue.  If attendance is poor, an Elements faculty member will contact you to find a more suitable class time or resolve the issue. If you miss 2 consecutive classes without notice, your spot in class may be given to another student on the wait list. 

Dancers arriving 15 minutes (or more) late will not be allowed to take class.  We understand that things happen and sometimes traffic is unavoidable, however it not only disrupts class to enter late, it is more importantly unsafe for your dancer to miss warm up and jump into the middle of class.  We recommend taking a full make-up class instead.

Class Attire

Please review our full DANCE CLASS ATTIRE page.

Parent Viewing

We kindly ask that Parents not stay in class to ensure a safe, focused environment where students can learn and grow without distractions. You may watch your dancers through the studio windows if available but we ask that you do not try to engage with them i.e. knocking on the windows, waving, talking through the glass. Studios 4 and 5 do not have any viewing windows. Occasionally the instructor will invite parents in at the end of class to show what the dancers are currently working on and to make any relevant announcements.

We want your dancers to feel comfortable knowing that you are outside, but then they need to turn their full attention and trust over to their instructor. It’s not because we don’t value your involvement—quite the opposite! Your support is vital outside the classroom, but inside, students thrive when they can engage fully and independently with their peers and teachers. This policy helps us maintain a space where creativity and confidence can flourish. Thank you for your understanding!

Drop Off and Pick Up

Dancers should arrive 5 minutes before class begins and be picked up within 10 minutes of class ending.  Dancers should arrive ready for class, dressed appropriately and with the correct shoe.  If you are dropping your child off, please make sure they have safely entered the building before you leave.  Please do not leave young children or siblings at the studio unattended. Please have your Dancer use the restroom BEFORE class.

Please do not drop off your Dancer in the lane parallel to the studio doors (i.e., in front of the doors). It's not safe as other cars are driving and maneuvering to find parking. If you need to quickly drop off your dancer, please do so by the loading dock area and have them walk along the brick wall to get to the studio. 

If not, please PARK and escort your Dancer safely into the studio.

Minors not enrolled in classes at EDS must be supervised by an adult AT ALL TIMES.

Food and Drink

No chewing gum during class. Food and drinks are not allowed in the studios.  Only water will be allowed (and encouraged!).  It is the responsibility of all dancers to pick up after themselves and dispose of their food/trash to keep our common areas clean.

Cell Phones

All dancer cell phones must be on silent and stored away inside their bags. Cell phone use is not allowed during class.  If you want to film, please check with your instructor first.